Customer Service Woes

Filed under:News — posted by Tom on December 6, 2007 @ 8:40 pm

Bad customer service can really ruin your day. It’s best to not let it get to you but when you have a product that you pay for that never works its nearly impossible to stop it from getting under your skin. Sedona has an excellent article about how to deal with your emotions after dealing with bad service reps. The first thing to remember is that it isn’t always that persons fault. A lot of times representatives are limited to the amount of assistance they can provide for you due to company regulations or management. Don’t be afraid to ask for someone who can assist you.

Dubya Strikes again

Filed under:News — posted by Tom on @ 8:06 pm

Granted it was an honest mistake but today anyone who dialed the 800 number that that he gave out on television was connected with the Freedom Christian Academy,  which is a Christian Education home schooling program which is based out of Texas. The White House press corrected it moments after, but the damage is still done. The correct number is 1-888-995- HOPE.



image: detail of installation by Bronwyn Lace